Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

  • 1.1 Account Information: Name, email address, phone number, and profile photo (if applicable)
  • 1.2 Device Information: Device type, operating system, unique device identifiers (IMEI, UUID), browser type and version
  • 1.3 Usage Information: Features accessed, actions performed, date and time of access, error logs, crash reports, interaction data
  • 1.4 Location Information: Approximate or precise location based on GPS, Wi-Fi, or IP address (where enabled)
  • 1.5 Communication Information: Messages, support requests, feedback provided via App or email
  • 1.6 Payment Information: Billing address, payment card details (processed securely via third-party payment processors)

2. How We Use Your Information

  • 2.1 Provide and Improve Services: Facilitate account creation, authentication, management, operate and maintain App functionality, tailor user experiences
  • 2.2 Analytics and Insights: Analyze user behavior to understand usage trends, conduct research for improvements
  • 2.3 Communication: Respond to inquiries, send service notifications, password reset instructions, notify about updates
  • 2.4 Compliance and Security: Detect and prevent fraud, unauthorized access, illegal activity, comply with legal obligations

3. Information Sharing and Disclosure

  • 3.1 Service Providers: Trusted third-party vendors for cloud storage, analytics, payment processing
  • 3.2 Legal Compliance: When required by applicable laws, regulations, legal processes, or public authorities
  • 3.3 Business Transfers: In case of merger, acquisition, or sale of business assets
  • 3.4 Aggregated Data: We may share anonymous, aggregated data for analytics, research, or marketing

4. Your Rights and Choices

  • 4.1 Access and Correction: View and correct your personal data
  • 4.2 Data Deletion: Request deletion of your information (some retention for legal/security purposes)
  • 4.3 Opt-Out: Manage communication preferences and unsubscribe from marketing
  • 4.4 Data Portability: Request data in structured, machine-readable format

5. Security of Your Information

  • Implementation of industry-standard security measures
  • Encryption during transmission (SSL/TLS)
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data based on roles
  • No method of transmission is 100% secure - we encourage user precautions

6. Data Retention and International Transfers

  • We retain data only as necessary for service provision or legal requirements
  • Data may be transferred internationally in compliance with applicable laws
  • We implement appropriate safeguards for international data transfers
  • Users consent to international transfers by using our Services

7. Children's Privacy

  • Services not intended for users under 13 years of age
  • We do not knowingly collect data from children
  • Parents/guardians should contact us if they believe we have collected children's data
  • We will take steps to remove such information if discovered

8. Updates to Privacy Policy

  • We may update this policy periodically
  • Changes are effective when posted on this page
  • Significant changes will be notified via email or App notification
  • Continued use after changes constitutes acceptance of updates

Contact Us

If you have any questions about our privacy policy, please contact us at info@commandhq.in

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