Refund Policy

Last Updated: January 1, 2025

1. Refund Eligibility

  • Refunds are processed within 14 days of purchase
  • Full refund available for unused services
  • Partial refunds may be considered for partial service usage

2. Refund Request Process

  • Submit refund request via email to support@commandhq.in
  • Include order number, purchase date, and reason for refund
  • Refunds will be processed to the original payment method

3. Non-Refundable Scenarios

  • Services already consumed
  • Violation of terms of service
  • Fraudulent or disputed transactions

4. Conditions

  • Refund requests must be submitted within 14 calendar days of purchase
  • Original purchase receipt or proof of purchase is required
  • Refunds are subject to review and approval by our support team

5. Refund Method

  • Refunds will be credited to the original payment method
  • Processing time may take 5-10 business days
  • Currency of refund will match the original transaction